FAQ / How do I find the license ID and status of my license on my computer?

Follow the instructions at the bottom of this FAQ to check the status of your eMarking Assistant or Automated Analytic Rubrics license in the following way. The following  information  is shown:

  • has it been installed (eMarking Assistant) or run (Automated Analytic Rubrics) and if so when and what was the version e.g. 2.1.2
  • what is your license ID e.g. ABCDE-FGHIJ
  • has your subscription been activated and if so when?
  • when will the status change?
  • is it a primary, secondary, complementary or site license?
  • what operating system are you using?
  • what version of Office are you using?
    on your computer by doing the following:

If using eMarking Assistant do the following:

  1. open any Word document and show the “eMarking Assistant toolbar” by pressing ALT F8.
    • If ALT F8 does not show the  “eMarking Assistant toolbar“, you may not have installed eMarking Assistant and you should open the eMarking Assistant document which you downloaded
  2. Use the “Help” tab on the eMarking Assistant toolbar and click the “Computer ID, license & buy” button to show the “Help and license information” window which shows the relevant information. You can highlight the text in the Status field and copy (CTRL/C on Windows or Command/C on Macintosh)  and paste the information into an email and send to info@eMarkingAssistant.com if requested.

If using Automated Analytic Rubrics do the following:

  1. open the “Automated Analytic Rubrics” document and show the “Help and license information” by pressing ALT F8.
    • If ALT F8 does not show the  “eMarking Assistant toolbar“, you may not have installed eMarking Assistant and you should open the eMarking Assistant document which you downloaded
  2. The “Help and license information” window shows the relevant information. You can highlight the text in the Status field and copy (CTRL/C on Windows or Command/C on Macintosh)  and paste the information into an email and send to info@eMarkingAssistant.com if requested..

Posted in: Automated Analytic Rubrics, Downloading and installing, How do I ... using eMarking Assistant?, Licensing, buying and activating eMarking Assistant, Support and trouble shooting