FAQ / The F5, F6, F7, & F8 or ALT/F8 function keys do not work (FN lock)

If the function keys do not operate correctly in eMarking or eRubric Assistant this may be because your computer uses these function  keys to perform special actions e.g. start or stop multimedia, switch between different screens or perhaps turn WiFi on or off, rather than generate the standard function key codes. This will generally be shown as small icons on the function keys (see below).

Function keys showing additional functions

Function keys showing special functions on a Dell computer showing special device functions

Function keys on a Macintosh computer showing special device functions

Function keys on a Macintosh computer showing special device functions

Each computer manufacturer uses their own way to switch between the standard F1 to F12 function keys and these special device functions and if you google the name of your computer manufacturer and “Fn lock” or “Function keys” or similar you will find information for your specific computer. Below is general information that many also apply to your computer.

Windows computers

To generate the standard F1 to F12 keys rather than the multimedia functions you need to hold down the Fn key. If you have a Fn Lock key you can press it to toggle between the standard F1 to F12 keys and the special multimedia keys. On the Dell computer illustrated above you need to hold down the Fn key and then press the ESC or Fn Lock key to toggle to the Fn key or special  key mode. On a Surface Pro type cover 2 you need to hold down the CAPS LOCK and then press the FN key to use the FN keys as FN keys

Macintosh computers

If you are using certain Macintosh computers you may need to:

  • set your keyboard to use all function keys by clicking System Preferences > Hardware > Keyboard > and tick the option “Use all F1, F2 keys as standard function keys
  • disable existing keyboard shortcuts by clicking System Preferences > Hardware > Keyboard > Keyboard shortcuts > then untick the options next to F5, F6, F7 and F8).

Posted in: eRubric Assistant, How do I ... using eMarking Assistant?, Support and trouble shooting, Using eMarking Assistant on different types of computers (Mac, Win 2000, XP, Vista, Win 7, Win 8, Win 10)